Getting Support and Making Suggestions

At NCH Software, we value your feedback and suggestions. If you have any ideas for improvements to VideoPad Video Editor or know of other related software that could be helpful, please feel free to share them on our Suggestions page. Many of our software projects have been born out of user suggestions like yours.

Technical Support

If you are experiencing issues with VideoPad Video Editor, we encourage you to read through the applicable topic before reaching out for support. You can also download our help documentation as a PDF file for easy reference.

In addition, if you need technical support, you can view our up-to-date online technical support page. If your problem is not addressed there, don't hesitate to contact us using the contacts listed on that page.

Troubleshooting Tips

If you're having trouble uninstalling VideoPad Video Editor or experiencing other issues, here are a few troubleshooting tips:

* Before uninstalling, try restoring your system to a previous point just prior to installation.

* Make sure to check our online technical support page for solutions to common problems.

* If all else fails, feel free to contact us using the technical support contacts listed on our website.

Advanced Features

Did you know that VideoPad Video Editor has some advanced features? You can create scrolling credits or news tickers, add watermarks to your videos, and even move projects between computers. Check out these tutorials to get started:

* Create Scrolling Credits or News Ticker

* Watermark Image or Picture-in-Picture Video

* Backing Up or Moving a Project to Another Computer

* Google Authorization Process on Windows XP and Vista

Free Upgrade

As always, we appreciate your feedback and suggestions. If you provide us with a suggestion that we implement, you'll receive a free upgrade to the latest version of VideoPad Video Editor.

Thank you for choosing NCH Software!

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